Best Of Indian Products (BOIP) Marketplace
Effective Date: 11 September 2023
Last Updated: 4 June 2026
1. Introduction
Welcome to Best Of Indian Products (BOIP) Marketplace ("BOIP", "we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Platform").
By accessing, registering on, browsing, or using the Platform, you agree to be legally bound by these Terms, our Privacy Policy, Delivery & Returns Policy, Payment Policy, and all other policies published on the Platform.
If you do not agree with these Terms, you must discontinue use of the Platform immediately.
2. About BOIP
BOIP is an online marketplace operated by:
Egbert Reuben Ventures Private Limited
CIN: U52603TG2018PTC129285
The Platform facilitates interactions and transactions between buyers and independent sellers.
Unless expressly stated otherwise, BOIP is not the manufacturer, distributor, importer, exporter, or seller of products listed by third-party sellers.
3. Eligibility
By using the Platform, you represent and warrant that:
You are at least 18 years of age or have the consent of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
All information provided by you is accurate and complete.
BOIP reserves the right to refuse registration or terminate accounts at its discretion.
4. User Accounts
To access certain services, you may be required to create an account.
You agree to:
Maintain accurate account information.
Keep login credentials confidential.
Accept responsibility for activities conducted through your account.
Notify BOIP immediately of any unauthorized access or security breach.
BOIP is not responsible for losses arising from failure to safeguard account credentials.
5. Marketplace Transactions
BOIP provides a platform that enables buyers and sellers to connect and conduct transactions.
By using the Platform:
Buyers agree to purchase products in accordance with the seller's terms and applicable policies.
Sellers agree to fulfill orders accurately and lawfully.
Both parties agree to act in good faith.
BOIP may facilitate payments, communication, dispute resolution, and logistics support but does not guarantee the performance of independent sellers.
6. Pricing and Payments
Product prices are determined by sellers.
All payments must be completed through approved payment methods available on the Platform.
Orders are subject to payment authorization and verification.
BOIP reserves the right to cancel orders affected by pricing errors, technical issues, suspected fraud, or policy violations.
Additional charges such as shipping fees, customs duties, taxes, or import charges may apply where applicable.
7. Shipping, Delivery, Returns and Refunds
Shipping, delivery, return eligibility, replacement requests, and refunds are governed by the applicable BOIP policies and individual seller policies.
By placing an order, you acknowledge that delivery times are estimates and may be affected by factors beyond BOIP's control.
8. User Conduct
You agree not to:
Violate any applicable law or regulation.
Submit false or misleading information.
Engage in fraudulent activity.
Upload malicious software, viruses, or harmful code.
Interfere with the Platform's operation or security.
Infringe intellectual property rights.
Harass, abuse, or harm other users.
Manipulate reviews, ratings, or marketplace activity.
Violation of these Terms may result in suspension or termination of access.
9. User Content
Users may submit reviews, ratings, comments, photographs, and other content ("User Content").
By submitting User Content, you:
Confirm that you own or have permission to use such content.
Grant BOIP a worldwide, royalty-free, non-exclusive license to use, display, reproduce, modify, distribute, and publish such content in connection with the Platform.
Accept responsibility for the content you submit.
BOIP reserves the right to remove content that violates these Terms or applicable laws.
10. Intellectual Property
All content on the Platform, including:
Logos
Trademarks
Graphics
Product images
Software
Website design
Text and content
is protected by intellectual property laws and belongs to BOIP, its licensors, sellers, or respective owners.
No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
11. Reviews and Ratings
Reviews and ratings should be honest, relevant, and based on genuine experiences.
Users must not:
Submit misleading reviews.
Post offensive or unlawful content.
Manipulate ratings.
Impersonate customers.
BOIP reserves the right to remove reviews that violate these standards.
12. Third-Party Services and Links
The Platform may contain links to third-party websites, applications, payment providers, logistics services, and other external resources.
BOIP is not responsible for:
Third-party content
Third-party products
Third-party services
Third-party privacy practices
Use of such services is at your own risk.
13. Suspension and Termination
BOIP reserves the right to suspend, restrict, or terminate accounts without prior notice where:
These Terms are violated.
Fraudulent activity is suspected.
Security concerns arise.
Required information cannot be verified.
Legal obligations require such action.
14. Disclaimer of Warranties
The Platform is provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, BOIP disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties relating to:
Merchantability
Fitness for a particular purpose
Availability
Reliability
Accuracy
Non-infringement
BOIP does not guarantee uninterrupted access, error-free operation, or complete accuracy of information provided on the Platform.
15. Limitation of Liability
To the fullest extent permitted by law, BOIP, its affiliates, directors, officers, employees, agents, and partners shall not be liable for:
Indirect damages
Consequential damages
Special damages
Loss of profits
Loss of revenue
Loss of data
Business interruption
arising from the use of or inability to use the Platform.
Where liability cannot be excluded, BOIP's total liability shall be limited to the amount paid by the customer for the relevant transaction.
16. Indemnification
You agree to indemnify and hold harmless BOIP, its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses arising from:
Your use of the Platform.
Violation of these Terms.
Violation of applicable laws.
Infringement of third-party rights.
17. Privacy
Your use of the Platform is also governed by the BOIP Privacy Policy.
By using the Platform, you consent to the collection, processing, and use of information in accordance with that policy.
18. Force Majeure
BOIP shall not be liable for any delay or failure resulting from circumstances beyond reasonable control, including:
Natural disasters
Government actions
Strikes
Internet disruptions
Power failures
Cybersecurity incidents
Pandemic-related restrictions
19. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts located in Punjab, India.
20. Changes to These Terms
BOIP reserves the right to modify these Terms at any time.
Updated versions will be posted on the Platform with a revised effective date. Continued use of the Platform following such changes constitutes acceptance of the updated Terms.
21. Contact Us
For questions regarding these Terms, please contact:
Best Of Indian Products (BOIP) Marketplace
Email: [email protected]
Website: www.boip.in
By accessing or using BOIP Marketplace, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Effective Date: 11 September 2023
Last Updated: 4 June 2026
1. Introduction
Welcome to Best Of Indian Products (BOIP) Marketplace ("BOIP", "we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Platform").
By accessing, registering on, browsing, or using the Platform, you agree to be legally bound by these Terms, our Privacy Policy, Delivery & Returns Policy, Payment Policy, and all other policies published on the Platform.
If you do not agree with these Terms, you must discontinue use of the Platform immediately.
2. About BOIP
BOIP is an online marketplace operated by:
Egbert Reuben Ventures Private Limited
CIN: U52603TG2018PTC129285
The Platform facilitates interactions and transactions between buyers and independent sellers.
Unless expressly stated otherwise, BOIP is not the manufacturer, distributor, importer, exporter, or seller of products listed by third-party sellers.
3. Eligibility
By using the Platform, you represent and warrant that:
You are at least 18 years of age or have the consent of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
All information provided by you is accurate and complete.
BOIP reserves the right to refuse registration or terminate accounts at its discretion.
4. User Accounts
To access certain services, you may be required to create an account.
You agree to:
Maintain accurate account information.
Keep login credentials confidential.
Accept responsibility for activities conducted through your account.
Notify BOIP immediately of any unauthorized access or security breach.
BOIP is not responsible for losses arising from failure to safeguard account credentials.
5. Marketplace Transactions
BOIP provides a platform that enables buyers and sellers to connect and conduct transactions.
By using the Platform:
Buyers agree to purchase products in accordance with the seller's terms and applicable policies.
Sellers agree to fulfill orders accurately and lawfully.
Both parties agree to act in good faith.
BOIP may facilitate payments, communication, dispute resolution, and logistics support but does not guarantee the performance of independent sellers.
6. Pricing and Payments
Product prices are determined by sellers.
All payments must be completed through approved payment methods available on the Platform.
Orders are subject to payment authorization and verification.
BOIP reserves the right to cancel orders affected by pricing errors, technical issues, suspected fraud, or policy violations.
Additional charges such as shipping fees, customs duties, taxes, or import charges may apply where applicable.
7. Shipping, Delivery, Returns and Refunds
Shipping, delivery, return eligibility, replacement requests, and refunds are governed by the applicable BOIP policies and individual seller policies.
By placing an order, you acknowledge that delivery times are estimates and may be affected by factors beyond BOIP's control.
8. User Conduct
You agree not to:
Violate any applicable law or regulation.
Submit false or misleading information.
Engage in fraudulent activity.
Upload malicious software, viruses, or harmful code.
Interfere with the Platform's operation or security.
Infringe intellectual property rights.
Harass, abuse, or harm other users.
Manipulate reviews, ratings, or marketplace activity.
Violation of these Terms may result in suspension or termination of access.
9. User Content
Users may submit reviews, ratings, comments, photographs, and other content ("User Content").
By submitting User Content, you:
Confirm that you own or have permission to use such content.
Grant BOIP a worldwide, royalty-free, non-exclusive license to use, display, reproduce, modify, distribute, and publish such content in connection with the Platform.
Accept responsibility for the content you submit.
BOIP reserves the right to remove content that violates these Terms or applicable laws.
10. Intellectual Property
All content on the Platform, including:
Logos
Trademarks
Graphics
Product images
Software
Website design
Text and content
is protected by intellectual property laws and belongs to BOIP, its licensors, sellers, or respective owners.
No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
11. Reviews and Ratings
Reviews and ratings should be honest, relevant, and based on genuine experiences.
Users must not:
Submit misleading reviews.
Post offensive or unlawful content.
Manipulate ratings.
Impersonate customers.
BOIP reserves the right to remove reviews that violate these standards.
12. Third-Party Services and Links
The Platform may contain links to third-party websites, applications, payment providers, logistics services, and other external resources.
BOIP is not responsible for:
Third-party content
Third-party products
Third-party services
Third-party privacy practices
Use of such services is at your own risk.
13. Suspension and Termination
BOIP reserves the right to suspend, restrict, or terminate accounts without prior notice where:
These Terms are violated.
Fraudulent activity is suspected.
Security concerns arise.
Required information cannot be verified.
Legal obligations require such action.
14. Disclaimer of Warranties
The Platform is provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, BOIP disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties relating to:
Merchantability
Fitness for a particular purpose
Availability
Reliability
Accuracy
Non-infringement
BOIP does not guarantee uninterrupted access, error-free operation, or complete accuracy of information provided on the Platform.
15. Limitation of Liability
To the fullest extent permitted by law, BOIP, its affiliates, directors, officers, employees, agents, and partners shall not be liable for:
Indirect damages
Consequential damages
Special damages
Loss of profits
Loss of revenue
Loss of data
Business interruption
arising from the use of or inability to use the Platform.
Where liability cannot be excluded, BOIP's total liability shall be limited to the amount paid by the customer for the relevant transaction.
16. Indemnification
You agree to indemnify and hold harmless BOIP, its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses arising from:
Your use of the Platform.
Violation of these Terms.
Violation of applicable laws.
Infringement of third-party rights.
17. Privacy
Your use of the Platform is also governed by the BOIP Privacy Policy.
By using the Platform, you consent to the collection, processing, and use of information in accordance with that policy.
18. Force Majeure
BOIP shall not be liable for any delay or failure resulting from circumstances beyond reasonable control, including:
Natural disasters
Government actions
Strikes
Internet disruptions
Power failures
Cybersecurity incidents
Pandemic-related restrictions
19. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts located in Punjab, India.
20. Changes to These Terms
BOIP reserves the right to modify these Terms at any time.
Updated versions will be posted on the Platform with a revised effective date. Continued use of the Platform following such changes constitutes acceptance of the updated Terms.
21. Contact Us
For questions regarding these Terms, please contact:
Best Of Indian Products (BOIP) Marketplace
Email: [email protected]
Website: www.boip.in
By accessing or using BOIP Marketplace, you acknowledge that you have read, understood, and agreed to these Terms of Service.