Privacy Policy
Effective Date: 11 September 2023
Last Updated: 4 June 2026
1. Introduction
Welcome to Best Of Indian Products (BOIP) Marketplace ("BOIP", "we", "our", or "us").
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, mobile applications, and related services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with its terms.
2. Information We Collect
2.1 Information You Provide
When you use our Platform, we may collect information that you voluntarily provide, including:
Account Information
Full name
Email address
Mobile number
Password and login credentials
Profile Information
Profile photograph
Business or company information
Address and location details
User preferences and profile descriptions
Seller Information
If you register as a seller, we may collect:
Business registration details
Tax identification information
Bank account and payment details
Product information, descriptions, specifications, pricing, and images
Transaction Information
Billing and shipping addresses
Purchase and order history
Payment-related information necessary to process transactions
2.2 Information Collected Automatically
When you use the Platform, we may automatically collect certain information, including:
Usage Data
Pages visited
Search queries
Browsing behavior
Clickstream data
Platform interactions
Device Information
Device type
Operating system
Browser type and version
IP address
Device identifiers
Location Information
With your permission, we may collect approximate or precise location information through:
GPS signals
IP address data
Device location services
2.3 Information from Third Parties
We may receive information from:
Social media platforms when you connect your accounts
Payment service providers
Logistics and shipping partners
Analytics providers
Advertising and marketing partners
Such information is processed in accordance with applicable laws and the privacy settings you choose with those services.
3. How We Use Your Information
We use your information to:
Create and manage user accounts
Facilitate purchases and sales on the Platform
Process payments and refunds
Deliver products and services
Communicate order updates and service notifications
Provide customer support
Personalize user experiences
Improve Platform functionality and performance
Conduct analytics and market research
Prevent fraud, abuse, unauthorized access, and security threats
Comply with legal and regulatory obligations
Protect the rights, property, and safety of BOIP, its users, and third parties
4. Information Sharing and Disclosure
We do not sell your personal information.
We may share information in the following circumstances:
With Buyers and Sellers
To facilitate transactions, certain information may be shared between buyers and sellers, including:
Name
Shipping information
Order-related details
Service Providers
We may share information with trusted third-party service providers who assist us with:
Payment processing
Shipping and logistics
Website hosting
Cloud infrastructure
Analytics
Customer support
Legal Compliance
We may disclose information where required by:
Applicable law
Court orders
Government authorities
Regulatory bodies
Business Transfers
In the event of a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of the business transaction.
5. Cookies and Similar Technologies
BOIP uses cookies and related technologies to:
Remember user preferences
Maintain login sessions
Analyze website traffic
Improve user experience
Support security functions
You may manage or disable cookies through your browser settings. Certain Platform features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Fulfill contractual obligations
Resolve disputes
Enforce agreements
Comply with legal and regulatory requirements
When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable laws.
7. Your Rights and Choices
Subject to applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Update account details
Request deletion of personal information
Withdraw consent where processing is based on consent
Opt out of promotional communications
Requests may be submitted using the contact information provided below.
8. Data Security
We implement commercially reasonable technical, administrative, and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of internet transmission or electronic storage is completely secure. Accordingly, while we strive to protect your information, we cannot guarantee absolute security.
9. Children's Privacy
The Platform is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will take reasonable steps to remove such information promptly.
10. Third-Party Links
The Platform may contain links to third-party websites, applications, or services.
BOIP is not responsible for the privacy practices, content, or policies of third-party platforms. Users are encouraged to review the privacy policies of any third-party services they access.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
Updated versions will be posted on the Platform with a revised "Last Updated" date. Continued use of the Platform following any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us:
Best Of Indian Products (BOIP) Marketplace
Email: [email protected]
Website: www.boip.in
By using the BOIP Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
